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3.5(6)

Galaxy Z Fold5 Certified Re-Newed

Family
Family

Galaxy Z Fold5 / Flip5 Certified Re-Newed

Galaxy Z Fold6 / Flip6 Certified Re-Newed

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Device
Device

Galaxy Z Flip5 Certified Re-Newed

Galaxy Z Fold5 Certified Re-Newed

Storage
Storage

256GB

512GB

Color
Color

Phantom Black

Connectivity
Connectivity
Reviews

Galaxy Z Fold5 Certified Re-Newed

3.5
Features3.0
Performance3.0
Design4.5
Value3.0

Reviews with images & videos

6 Reviews
Filters (0)6 Reviews
  1. Mahak
    1
    Reviewed in the California
    Color: GraphiteStorage: 256GB
    Color: GraphiteStorage: 256GB
    1

    Really bad customer service from samsung for service of z flip 5. Phone started to leave edges after few months of use, after some time it sarted to hang a lot,eventually inner screen stopped responding.called customer. Service couple of times no solution just give unclear solutions then I had to call back again and on last call i explained the problem from start explained everything again and without giving solution the agent just hung up.not at all accepted from a brand like samsung to a loyal customer for years now.

    Helpful?
    Originally posted onGalaxy Z Flip5 Certified Re-Newed 256GB
    Value
    1
    Performance
    1
    Design
    4
    Features
    1
    Response from Samsung:
    R&R Team

    Hello there Mahak, thank you for your feedback on your Samsung Galaxy Z Flip5. We know how valuable your phone is to you, and needing the full functionality every day. We have provided a link to an article to help you with the responsiveness of your display. We have also shared a l ink to the Samsung Support Team to assist you along with a link to your warranty information that covers a one-year time period. We appreciate you being a Samsung customer. -Elizabeth Galaxy phone or tablet's screen is frozen or responds too slowly https://www.samsung.com/us/support/troubleshooting/TSG01001765/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info

  2. UncleSam908
    3
    Color: GraphiteStorage: 256GB
    Color: GraphiteStorage: 256GB
    3

    After 2yrs, part of the screen at the hinge began peeling off. Also the back/lower plate of the phone started sliding off its glue to easily reveal the insides. It's really too bad because otherwise it was a great phone. Decent battery life, nice screens, capable processor. But just not well-constructed. So much so that it gave me no confidence to upgrade to the Flip 7.

    Helpful?
    Originally posted onGalaxy Z Flip5 Certified Re-Newed 256GB
    Response from Samsung:
    R&R Team

    Hello UncleSam908, thank you for your feedback on your Samsung Galaxy Z Flip5. We are pleased to hear that you have enjoyed the capabilities and usage of your device. We do recommend protective cases on all devices to help prevent the damage to the back of the device you mention experiencing, and well as ensuring the durability of your display. We have provided a link to the Samsung Support Team if you are interested in exploring any repair options that are available to you. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

  3. traci
    3
    Color: GraphiteStorage: 256GB
    Color: GraphiteStorage: 256GB
    3

    When the screen goes black you can not get it fixed. so just after 2 years and paying the phone off, it went to a yellow line in the middle of the flip and the next day it kept blinking then there was a black spot that looked like an ink blot on the screen. Took it to get fixed but it was said it would be $400 and would be better to just buy a new one. that is crazy. will not buy a flip again.

    Helpful?
    Originally posted onGalaxy Z Flip5 Certified Re-Newed 256GB
    Response from Samsung:
    R&R Team

    Hi there Traci, we appreciate you sharing your experience of your Samsung Galaxy Z Flip5 with us. We know how frustrating it is when you have a device that is not meeting your expectations. We have shared a link to the Samsung Support Team if you would like to discuss your experience further with repair options. We would love to hear from you again in the future any time you have questions, or additional feedback about your Samsung products, and thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

  4. sams
    5
    Color: GraphiteStorage: 256GB
    Color: GraphiteStorage: 256GB
    5

    this phone is fire its fast slim and i LLLLLLOOOOOVVVVEEEE the the abilty that it can flip

    Helpful?
    Originally posted onGalaxy Z Flip5 Certified Re-Newed 256GB
    Value
    5
    Performance
    5
    Design
    5
    Features
    5
    Response from Samsung:
    R&R Team

    Hey Sams, thank you for sharing your thoughts about your Samsung Galaxy Z Flip5 with us. We are thrilled to hear how much you are loving the design, capabilities, and usage of your device every day. Please, don't hesitate to reach out to us again in the future any time you have questions, or additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

  5. Amen
    4
    Color: GraphiteStorage: 256GB
    Color: GraphiteStorage: 256GB
    4

    useful really nice and useful comes in handy quite often highly sufficient get gets exactly what I need done

    Helpful?
    Originally posted onGalaxy Z Flip5 Certified Re-Newed 256GB
  6. dddd
    5
    Color: GraphiteStorage: 256GB
    Color: GraphiteStorage: 256GB
    5

    It was good It was good It was good It was good It was good It was good

    Helpful?
    Originally posted onGalaxy Z Flip5 Certified Re-Newed 256GB
    Response from Samsung:
    R&R Team

    Hi there Dddd, thank you for your feedback on your Samsung Galaxy Z Flip5. We are happy to hear that you are so pleased with the usage of your device. Please, reach out to us again in the future if you ever have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages