Really bad customer service from samsung for service of z flip 5. Phone started to leave edges after few months of use, after some time it sarted to hang a lot,eventually inner screen stopped responding.called customer. Service couple of times no solution just give unclear solutions then I had to call back again and on last call i explained the problem from start explained everything again and without giving solution the agent just hung up.not at all accepted from a brand like samsung to a loyal customer for years now.
Hello there Mahak, thank you for your feedback on your Samsung Galaxy Z Flip5. We know how valuable your phone is to you, and needing the full functionality every day. We have provided a link to an article to help you with the responsiveness of your display. We have also shared a l ink to the Samsung Support Team to assist you along with a link to your warranty information that covers a one-year time period. We appreciate you being a Samsung customer. -Elizabeth Galaxy phone or tablet's screen is frozen or responds too slowly https://www.samsung.com/us/support/troubleshooting/TSG01001765/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info

