360 image
Family
Family

Galaxy Z Fold5 / Flip5 Certified Re-Newed

$1,029.00

Galaxy Z Fold6 / Flip6 Certified Re-Newed

$759.00

Galaxy Z Fold7 / Flip7 Certified Re-Newed

$1,809.00
Device
Device

Galaxy Z Flip5 Certified Re-Newed

$589.00

Galaxy Z Fold5 Certified Re-Newed

$1,029.00
Storage
Storage

256GB

$979.00

512GB

$1,029.00
Color
Color

Phantom Black

Connectivity
Connectivity
Reviews

Galaxy Z Fold5 Certified Re-Newed

3.5
Features3.0
Performance3.0
Design4.5
Value3.0
4,364 Reviews
Filters (0)4,364 Reviews
  1. Anonymous
    • Incentivized review
    5
    Reviewed in the New York
    5

    The Samsung Galaxy Flip5 256GB is an anticipated foldable smartphone featuring innovative design, enhanced performance, and cutting-edge technology for a versatile user experience.

    I recommended this product.
    Helpful?
    Originally posted onGalaxy Z Flip5(SM-F731UZAAXAA)
    Value
    5
    Performance
    5
    Design
    5
    Features
    5
  2. Lala
    1
    Reviewed in the Texas
    Color: GraphiteStorage: 512GB
    Color: GraphiteStorage: 512GB
    1

    Screen microphone phone gets hot while charging Compact phone but i won't recommend it

    Helpful?
    Value
    1
    Performance
    1
    Design
    2
    Features
    1
    Response from Samsung:

    R&R Team

    Hi Lala, we appreciate you sharing your experience of your Samsung Galaxy Z Flip5 with us. We understand how disappointing it can be when your device is not operating as intended or expected. We have provided a link to an article to help you with the temperature of your device, and if the microphone is not functioning as intended. We have also shared a link to the Samsung Support Team to assist you directly through chat if your display is causing frustration during your usage. We appreciate you being a Samsung customer. -Elizabeth Keep your Galaxy device at its normal operating temperature https://www.samsung.com/us/support/answer/ANS00076952/ Microphone issues with Galaxy phone or tablet https://www.samsung.com/us/support/troubleshooting/TSG01001249/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

  3. Nana
    1
    Reviewed in the Illinois
    1

    Phone under warranty. One black dot appeared on the left hinge about 10 days ago. Now there are 3. The phone is in perfect condition otherwise. This is a KNOWN issue from previous models that they haven’t fixed. Buyers beware. Google it. Why would you risk $1,000 for a phone with known un repairable issues?

    Helpful?
    Originally posted onGalaxy Z Flip5(SM-F731ULGAXAA)
    Value
    1
    Design
    1
    Response from Samsung:

    Social Commerce

    Hey there Nana, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how frustrating it can be when you have a device that does not function as expected. We also understand transitioning from a standard form device to a foldable can come with a learning curve and we have provided a link to an article to help care for this special device and protect your investment. We have provided your warranty information and a link to the Samsung Support Team to work with you on a repair or resolution to your display. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info

  4. Twistedtini4
    • Incentivized review
    1
    1

    You will get a better review from me on all platforms when you fix the auto brightness feature. I drive and work nights. At exactly 11:58 pl every night my phone auto brightness turns off and it goes to 50% brightness. This makes it so I can't use my maps on the way home anymore. My phone ends up blinding me before I get home while I'm driving. This feature is the most annoyingly hazardous feature I've ever see yet. Every day when I get up I have to tu the toggle switch to "auto brightness" on . This is a simple fix, pleas...

    Helpful?
    Originally posted onGalaxy Z Flip5(SM-F731UZAAXAA)
    Value
    1
    Response from Samsung:

    Social Commerce

    Hi Twistedtini4, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We would absolutely love to help you with the settings and changes that occuring with your device to help you do your job in the best way possible. We have provided a link to both the full device manual and the Samsung Support Team to help adjust the settings and ensure they remain to your preference. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

  5. Ali8351go
    4
    Reviewed in the Orlando, FL
    4

    After a couple of months of use I enjoy using the phone, it has a solid quality feel. Just love the compactness. Only complaint is the trade in process , this is the second time I have used the Samsung trade in but both times my trade in was rejected which makes me wonder how honest the process is. My Note 10 was rejected because it did not boot correctly which is strange as I was using the phone till the day after I got my Flip with no issues and I powered off my note 10 every night for 3 years with no boot issues in the morning. I definitely would not use the trade in process again, and makes me think I may consider...

    Helpful?
    Originally posted onGalaxy Z Flip5(SM-F731ULGAXAA)
    Value
    2
    Performance
    5
    Design
    5
    Features
    5
  6. Tayef123
    • Incentivized review
    5
    5

    I'm someone who likes big screen but small phone since the smart phones are getting bigger, on the other hand if you get smaller phone they lack alot of features. Samsung Z flip 5 bridged that gap. It's one of those device which I was looking for the past decade. Something that has a bigger screen, perhaps two. All features that a pure flagship has, light and pocketable. Fitting in the pocket with a large and heavy smartphone is a challenge sometimes. Just a little more power efficiency or better battery life will be a plus...

    Helpful?
    Originally posted onGalaxy Z Flip5(SM-F731UZAAXAA)
    Value
    5
  7. AlMcDuck
    • Incentivized review
    5
    5

    The Samsung Galaxy Z Flip 5, released in August 2023, is a foldable smartphone that has received generally positive reviews. Here's a short review: 1. Design and Foldable Display: The Z Flip 5 features a compact clamshell design with a 6.7-inch foldable AMOLED display on the inside and a 3.4 flex window on the outside. The hinge is improved, making it more durable. 2. Performance: It's powered by a Snapdragon 8 gen 2 for galaxy processor, providing snappy performance for everyday tasks and gaming. 3. Camera: The Z Flip 5...

    Helpful?
    Originally posted onGalaxy Z Flip5(SM-F731UZAAXAA)
    Value
    5
  8. Mahak
    1
    Reviewed in the California
    Color: GraphiteStorage: 256GB
    Color: GraphiteStorage: 256GB
    1

    Really bad customer service from samsung for service of z flip 5. Phone started to leave edges after few months of use, after some time it sarted to hang a lot,eventually inner screen stopped responding.called customer. Service couple of times no solution just give unclear solutions then I had to call back again and on last call i explained the problem from start explained everything again and without giving solution the agent just hung up.not at all accepted from a brand like samsung to a loyal customer for years now.

    Helpful?
    Value
    1
    Performance
    1
    Design
    4
    Features
    1
    Response from Samsung:

    R&R Team

    Hello there Mahak, thank you for your feedback on your Samsung Galaxy Z Flip5. We know how valuable your phone is to you, and needing the full functionality every day. We have provided a link to an article to help you with the responsiveness of your display. We have also shared a l ink to the Samsung Support Team to assist you along with a link to your warranty information that covers a one-year time period. We appreciate you being a Samsung customer. -Elizabeth Galaxy phone or tablet's screen is frozen or responds too slowly https://www.samsung.com/us/support/troubleshooting/TSG01001765/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info