Buy something else. I had the Galaxy Z Fold 3 for five years; it was durable and held up to my expectations right until the very end. Upgraded to the Z Fold 8 Ultra, and it's junk. The technology/features are better, but what good does that do anyone if it's more delicate than a cracker? The inner screen has no real protection from drops or bumps...even while in a protective case. It dropped while closed...in a protective case. The case kept the outer parts of the phone safe, but once I opened it, there were hairline cracks...
Hello Qwt428, Thank you for sharing your experience with your Galaxy Z Fold8 Ultra. The Galaxy Z Fold8 Ultra features an immersive foldable display, powerful multitasking capabilities, and a versatile design tailored for both productivity and entertainment. We understand your concerns regarding the hairline cracks and the expanding black area on the inner display after a drop, especially when the phone was closed and protected by a case. It’s important to have a fully functional phone, and we recognize the urgency of your situation. As you may know, Samsung products come with a limited 12-month warranty covering manufacturing defects in materials and workmanship. Additionally, eligible devices can be protected further by adding Samsung Care+, which offers extended coverage and additional support. We encourage you to contact our Samsung Support Team to explore your warranty options and to find out if you can take your device to a local uBreakiFix location in your area. More information is provided below. Your detailed feedback is invaluable to us and helps Samsung improve the overall user experience. Thank you for being part of the Samsung community. uBreakiFix https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages



