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Reviews

Galaxy S23 Ultra Certified Re-Newed

4.1

Recommended by 83% of customers.

Features4.3
Performance4.3
Design4.3
Value4.0
AI review summary icon

AI review summary for Galaxy S23 Ultra Certified Re-Newed

  • Customers praise like-new condition, pristine appearance, and flawless operation identical to brand-new devices
  • Reviewers highlight seamless data transfer, intuitive interface, fast performance, and bright screen quality
  • Many emphasize exceptional value through trade-in offers combined with official certification and warranty
  • Several note long-term reliability and plan repeat purchases of refurbished models
  • A few mention camera quality and battery life as underwhelming, though concerns remain isolated

AI-generated from customer ratings & reviews, and may include incentivized reviews.

295 Reviews
Filters (0)295 Reviews
  1. Javier
    3
    Reviewed in the St. Kitts and Nevis
    3

    I expected some apecs insid ethe phone which ibsaw on media advertising but beyond that the front camera is very dart at night.. butbistvokay phone not as super speed as its beein said on media

    I recommended this product.
    Helpful?
    Originally posted onGalaxy S24(SM-S921UZVEXAA)
    Value
    4
    Performance
    3
    Design
    5
    Features
    3
    Response from Samsung:
    R&R Team

    Thank you for reaching out to us, Javier, and sharing your thoughts. We value your honesty as we continuously work to improve our products and services. We've noticed that you inquired about the Galaxy S24. The new Galaxy device is designed to elevate your productivity with the revolutionary power of Galaxy AI. Whether you need to quickly research something or capture detailed projects day or night, this device offers new ways to help you stay productive and collaborate effectively. Even in low-light conditions, the Galaxy S24's camera excels with its range of camera modes, including Night Mode, which enables you to capture incredible shots at night. To use Night Mode: 1. Open the Camera app on your Galaxy smartphone. 2. Swipe to More and tap Night. 3. When you're ready, tap Capture to take your photo. 4. View the image in your photo gallery. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

  2. Bigbad
    4
    4

    Overall, I am a Galaxy fan starting with the Note product line and now the S34 Ultra is a beefed up Note. The circle to search is nice; however there are some apps available that do similar function. I would imagine the translate features will be helpful if/when they add Tagalog. MY BIGGEST COMPLAINT IS THAT I CAN'T GET RID OF AN ANNOYING APP CLOUD NOTIFICATION. THE APP CLOUD MIGHT BE A GOOD THING FOR SOME APPS, BUT LET ME DECIDE. I HOPE THE NEXT UPGRADE WILL CORRECT THIS. THERE WAS COMPLAINTS ABOUT NOT HAVING A VIVI...

    Helpful?
    Originally posted onGalaxy S24 (Online Exclusive)(SM-S921ULBEXAA)
    Value
    3
    Performance
    5
    Design
    5
    Features
    3
  3. Rook
    4
    4

    I received my Galaxy 24 ultra probably about 2 to 3 months ago. I am totally satisfied with the performance of all Samsung products. In particular the Galaxy 24 ultra. The AI feature is somewhat impressive but finding the right time to use it varies from time to time. I gave it a four-star rating only because nothing on planet Earth is perfect. But certainly a good tool to keep track of just about everything from bank accounts shopping list and the list continues to go on.

    Helpful?
    Originally posted onGalaxy S24 (Online Exclusive)(SM-S921ULBEXAA)
  4. Iris
    4
    Reviewed in the Florida
    4

    Love it. My only complain is the battery, need to recharge, before 24 hours, but I'm in love with my new Samsung

    I recommended this product.
    Helpful?
    Originally posted onGalaxy S24(SM-S921UZKEXAA)
    Value
    5
    Performance
    4
    Design
    5
    Features
    4
  5. Lavienrose30
    1
    Color: Onyx BlackStorage: 128GB
    Color: Onyx BlackStorage: 128GB
    1

    Returned phone due to dropping bluetooth issues and performance not great. Not sure if it was just mine or all the phones for the s24 design. But the PROBLEM IS ... I returned the phone and got an email from Samsung stating they received it but its almost a month and still no refund issued. I have talked with many reps over the phone and over chat and all they keep doing is opening a case for escalation but nothing happnes. The same thing is told to me every time... we can only escalate and nothing else to do. GIVE ME MY REFUND ! Someone higher up please contact me. Exhasting.

    Helpful?
    Originally posted onGalaxy S24 Certified Re-Newed 128GB(SM5S921UZKAXAA)
    Value
    1
    Performance
    1
    Design
    1
    Features
    1
    Response from Samsung:
    R&R Team

    Hi there Lavienrose30, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S24 with us. We have provided a link to a troubleshooting guide for the Bluetooth connection of your devices. We have also shared a link to the Samsung Support Team. You can work with them one on one through chat to resolve any frustration you are experiencing. We appreciate you being a Samsung customer. -Elizabeth Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet https://www.samsung.com/us/support/troubleshoot/TSG10002014/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

  6. Disappointed
    2
    Reviewed in the CT
    2

    It's faster than the S23. The marble gray color looks great. Phone gets incredibly hot, way hotter than any Galaxy phone I've had before, especially while charging. Display colors are dull and washed out. Even natural mode on the S24 looks much worse than natural mode on a S23. Pictures with the S24 camera look worse than from the S23. There is very little sharpness regardless of whether or not the advanced intelligence options and/or scene optimizer are being used on either device. I had compatibility issues with some apps even though they ran just fine on my S23 which also has Android 14. The AI features were neat ...

    Helpful?
    Originally posted onGalaxy S24(SM-S921UZAEXAA)
    Response from Samsung:
    Social Commerce

    Hi there, Thanks for sharing your thoughts with us about your Samsung Galaxy S24. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a look at, "Keep your Galaxy device at its normal operating temperature" for some great tips on keeping your device within its optimal temperature range. Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts. The Galaxy S24 comes with a 12MP Selfie Camera and a triple Rear Camera consisting of a 50MP Wide-angle Camera with 2x optical quality zoom, 12MP Ultra-Wide Camera and 10MP 3x Optical Zoom Camera. You can use portrait mode on 2x and 3x zoom to take dynamic close-ups. Even in low light, take shots with reduced noise thanks to Nightography.14 And the new ProVisual engine enhances detail and color for clear, vibrant high-resolution photos, even at digital zoom distances. With Galaxy AI, so many new and amazing features are now available to you! With Circle to Search, you can easily find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. As you may already know, Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be. Take a look at our YouTube channel when you have some free time. We currently have 19 short videos that highlight the features you have in your device. I've also linked your device manual below, just in case you like to customize your phone settings like I do! Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. Thanks for being a valued Samsung customer. smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.youtube.com/c/Samsung/playlists https://www.samsung.com/us/support/answer/ANS00076952/ https://www.samsung.com/us/smartphones/galaxy-s24/ https://www.samsung.com/us/support/downloads/

  7. SokU
    5
    5

    I have use the S24 for 10 days now. It is great. The new AI feature is a plus. I got it when there was a discount so I got it only for $249.99 with my S23 trade-in. I say it is worth it.

    Helpful?
    Originally posted onGalaxy S24 (Online Exclusive)(SM-S921ULGEXAA)
    Value
    5
    Performance
    5
    Design
    5
    Features
    4
  8. Sd45r
    1
    1

    I got this phone for 2 months now and I gotta say... get a different phone. It just doesnt run half my apps. I'd expect this from a dusty cheap phone but for this price having half my apps not work, including Google maps is unacceptable. I use maps daily to travel and get to work, so it is negatively impacting my life. Samsung is no help in this case and blames all the apps instead of it's 1000 dollar phone. No responsibility. I've had samsung for years but will not be getting a samsung for my next phone and likely will be getting rid of this one soon. Disappointed. Horrible speed. Horrible compatibility. Look elsewhe...

    Helpful?
    Originally posted onGalaxy S24 (Online Exclusive)(SM-S921ULGEXAA)
    Value
    1
    Performance
    1
    Design
    1
    Features
    1
    Response from Samsung:
    R&R Team

    We appreciate your honest feedback. Your insights help us provide improvements to our products and services. We see that you're reaching out to let us know about your experience with the S24. The S24 is the most epic Galaxy yet, featuring the game-changing power of Galaxy AI. From researching on the spot to capturing every detail of your projects day or night, unleash new ways to stay productive, collaborate, and more. Check out the link attached if you are still experiencing challenges with your applications. If this persists, please reach out to us at Samsung Support for additional assistance. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000736/#:~:text=If%20the%20app%20is%20installed,check%20its%20availability%20before%20downloading.smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus