I purchased a new Samsung Odyssey G8 32-inch monitor on October 4, 2025, directly from Samsung.com and picked it up at Best Buy in Garland, TX. Right from the start, there were issues. When I opened the box at home, the contents were scattered—it was clearly an open-box item that had been haphazardly repackaged. I immediately contacted Samsung, and a representative promised me a $100 refund for the trouble. That refund never arrived. When I followed up, I was told the previous rep "made a mistake" and no refund would be iss...