Magnet Wireless Battery Pack, Gray

2.9(48)
EB-U2500 / EB-U2500XJEGUS

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    Magnet Wireless Battery Pack, Gray $64.99
    EB-U2500XJEGUS
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    Reviews

    Magnet Wireless Battery Pack, Gray

    2.9

    Recommended by 13% of customers.

    Features2.4
    Performance1.8
    Design3.4
    Value3.0
    AI Functionality2.0
    AI review summary icon

    AI review summary for Magnet Wireless Battery Pack, Gray

    • Many report charging speeds far below advertised specifications, receiving 5W instead of 15W with three-hour charge times
    • Several experience weak magnetic connection that disconnects within seconds when using phone cases, even official ones
    • Customers praise the slim, lightweight design and soft-touch finish as premium and pocket-friendly
    • Many feel the product is overpriced for its poor performance and express regret over their purchase
    • Some note the magnet works reliably only without any case, limiting practical daily-use functionality

    AI-generated from customer ratings & reviews, and may include incentivized reviews.

    Reviews with images & videos

    48 Reviews
    Filters (0)48 Reviews
    1. Nicodemus
      1
      Reviewed in the Hyde Park NY
      Color: Gray
      Color: Gray
      1

      This charger is ineffective. Purchased with the new ZFold8 Ultra. VERY SLOW charging and can't even get one full charge from. 20%-90%. I used my incentive from purchasing the phone to buy this charger.. Wish I could exchange it for a better product. Very disappointed to see the Samsung name on such an ineffective device.

      Helpful?
      AI Functionality
      1
      Value
      1
      Performance
      1
      Design
      3
      Features
      3
      Response from Samsung:
      R&R

      Greetings Nicodemus, Thank you for choosing the Samsung Magnetic Wireless Battery Pack for your Galaxy Z Fold8 Ultra. This portable device features a magnetic attachment and wireless charging capability, designed to provide convenient power when you're away from an outlet. We understand that slow charging and limited capacity can be frustrating when you need reliable power on the go. Your feedback helps Samsung improve the charging experience. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

    2. Serpa4
      1
      Reviewed in the Fl
      Color: Gray
      Color: Gray
      1

      Only 30 days old. Used once. The battery itself only charges to 4 of 5 lights. Not the phone, but the battery will not fully charge.

      Helpful?
      Value
      1
      Performance
      1
      Design
      5
      Features
      4
      Response from Samsung:
      R&R

      Hi there Serpa4, Thank you for sharing your feedback with us. The Samsung Magnetic Wireless Battery Pack is designed to deliver reliable portable power and convenient charging on the go. Your insights are valuable and help us improve our products' consistency and performance. We appreciate your support as a Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

    3. Hvx101
      2
      Reviewed in the Connecticut, USA
      Color: Gray
      Color: Gray
      2

      This product's design is so good but it functions poorly. It looks amazing snapped on the back of my Galaxy S26 Ultra. Doesn't obscure camera's and fits perfectly up and down with the camera cutouts. However this portable battery kinda misses the mark in terms of everything else. My battery pack heats up so much, to the point that the metal kickstand hurts your hand when held. It is also supposed to be 15w qi2 charging, but as the battery heats up and the phone heats up from the battery pack on the back the actual charging speed is roughly 5w, You can watch the time it takes to charge increase on your lockscreen. Also ...

      Helpful?
      Value
      2
      Performance
      1
      Design
      5
      Features
      2
      Response from Samsung:
      R&R

      Hey Hvx101, Thank you for sharing your experience with the Magnetic Wireless Battery Pack. This battery pack is designed for convenient on-the-go charging and integrates seamlessly with your Galaxy device. You can explore different charging setups to fit your daily usage and mobility needs. Additionally, optimizing the features that are activated while charging can enhance charging performance. If your device is processing tasks in the background while charging, it may significantly slow down the charging speed. If you continue to experience any unusual behavior from your Wireless Battery Pack, please reach out to our Samsung Support Team for further assistance. Thank you for being a valued member of the Samsung community. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

    4. Gaebage
      2
      Reviewed in the Conneticut
      Color: Gray
      Color: Gray
      2

      For a samsung charger 2.5 hours is not good at all I got this and the magnetic wall charger and that is also horrible

      Helpful?
      AI Functionality
      2
      Value
      2
      Performance
      2
      Design
      2
      Features
      2
      Response from Samsung:
      R&R

      Hey there Gaebage, Thank you for sharing your experience with the Samsung Magnetic Wireless Battery Pack. Its portable design, magnetic connection, and wireless charging capabilities aim to make it more convenient to power your device throughout the day. We recognize that the charging time has not met your expectations, especially in comparison to your experience with the magnetic wall charger. Your feedback is valuable and helps Samsung improve the charging experience. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

    5. Jdgive
      1
      Reviewed in the Oklahoma
      Color: Gray
      Color: Gray
      1

      I would give this a zero, I can charge it and not use it and a week later it has no charge left without being used at all. I do not recommend this at all, I love all of my samsung products, but this one is an exception. Do not buy.

      Helpful?
      Value
      1
      Performance
      1
      Design
      5
      Features
      1
      Response from Samsung:
      R&R

      Hello there Jdgive, Thank you for sharing your experience! The Samsung Magnetic Wireless Battery Pack is designed with convenient magnetic attachment, wireless charging, and a compact design for power on the go. We understand how important it is to have a reliable charge when needed. We recommend fully charging the battery pack before storing it and checking the battery indicator before use. If the charge continues to drain unexpectedly, holding the side button for more than seven seconds may help reset the pack. Please see the link provide below with methods on how to troubleshoot your Magnet Wireless Battery Pack. We appreciate your feedback and thank you for being part of the Samsung family! Magnet wireless charging battery pack (EB-U2500) issues -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

    6. NYJay
      1
      Color: Gray
      Color: Gray
      1

      This battery pack sucks. It charges your phone at 5W not 15W. I recommend a 3rd party MagSafe battery pack instead. Don't let Ty from Samsung Support try to convince you otherwise. This battery pack sucks! Samsung should give a full refund!

      Helpful?
      Value
      1
      Performance
      1
      Design
      4
      Features
      1
      Response from Samsung:
      R&R

      Hey there NYJay, Thank you for sharing your experience. Portable chargers are designed for convenience, allowing users to keep their devices powered throughout the day. Many people appreciate having a reliable option to charge their devices when they need it most. We appreciate you being a Samsung customer! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

    7. Kala
      4
      Color: Gray
      Color: Gray
      4

      It is nice that there is finally a official first party samsung qi 2 magnetic battery pack. It works great: fast wireless charging on the go to top up along with the kick stand is great. The problem comes not in the battery pack, but more in the arrangement of the cameras in the s26 series. Because of the overlap between the bottom camera lens and the magnetic array in the qi 2 ready cases+ the charging coil in the phone, most third party battery packs don't fit as snugly. This makes this battery pack the only one that works well, and even then, rotating the pack at some angles still won't allow the pack to stay on du...

      I recommended this product.
      Helpful?
      Value
      4
      Performance
      5
      Design
      3
      Features
      5
    8. sad shopper
      2
      Reviewed in the Seattle
      Color: Gray
      Color: Gray
      2

      Generally, it sucks. Doesn't fully charge my phone on a single charge. Doesn't do the fastest version of wireless charging. Way too expensive. For both these shortcomings. The stand feature is nice. It fits on the phone with the cameras. That's it.

      Helpful?
      Value
      1
      Performance
      1
      Design
      2
      Features
      2
      Response from Samsung:
      R&R

      Hello there, The Samsung Magnetic Wireless Battery Pack offers convenient charging on the go in a compact and portable design. We understand your concerns regarding charging performance and compatibility with your Galaxy S26 Ultra, and we appreciate you sharing your experience. Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages