Recommended by 57% of customers.
Great vent hood. Replaced my microwave vent hood with this. Actually sucks the smoke out. I like how the lights are in front and lights up the space. Motor is quite, the highest setting is quieter than the lowest setting on my old microwave. Like other reviews it is missing the Samsung label.
We have had this for about a month and it works great. We picked this model because everything in our kitchen is Samsung and wanted this one so it matched and said samsung. The only disappointing part is it does not say samsung like picture shows. I know it sounds petty but everything in our kitchen says samsung and if we knew it wasn't going to say it we could have went with a different brand.
I bought it a month ago and it works well. It looks simple and easy for cleaning.
I bought last year and installed on my mother's house. She was so happy about this product and easy to use it.
This product does feel like high quality. Outside is just steel rough to the feel. Inside is just a fan to suck air out. The power you can not just plug in to the outlet. Ventilation is not strong as well. You will need an electrician for the new power connection
Hi Kenny, We appreciate you taking the time to share your experience with your Samsung hood. We’re sorry to hear it hasn’t met your expectations and would like the opportunity to assist further. Please reach out to us through one of the following channels so we can review your situation in detail and help find the best resolution: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1150976642) to help our team pull up your information. Thank you. ^Camille
Bought this a week ago. The range did not come with the charcoal filters, which cost about $100 each. (Range uses 2). That's a couple hundred dollars every few months. Also, the instruction book showed grease filter pictures with tabs, our filters did not have tabs, obviously not a Samsung filter.
Hi there, To check the availability and compatibility of an alternative charcoal (Code Number: DG81-03613A)and grease filter, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368. The hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday through Friday. Have a great day. ^Charles
I bought this hood for my kitchen and product doesn’t have the Samsung logo like advertised and it’s loud
Thank you for your review, Rigo29. Let's go ahead and check the noise on your dryer. The Samsung logo should be on the left side (facing/fronting your Samsung Hood). You may refer to our website and check on the photos: https://www.samsung.com/us/home-appliances/cooktops-and-hoods/hoods/30-under-cabinet-hood-in-stainless-steel-nk30b3500us-aa/#benefits Here is a link to "Range hood is too loud": https://www.samsung.com/us/support/troubleshooting/TSG01203229/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145168598), which will help our team pull up your information. Have a great day. Melardo
The worst SAMSUNG service experience ever, received a dented Vent Hood and still not able to get help you to exchange the product or return this or at least get my money back. NEVER BUY ANYTHING FROM THIS COMPANY, BECAUSE YOU WILL BE LEFT WITH NO HELP!
Hi SRHP, We understand the importance of a smooth order experience and appreciate your feedback regarding your purchase and we'd welcome the opportunity to review your situation and assist as soon as possible. Please contact us through the channels below with reference number (1152986194) for prompt assistance: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient_id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate your feedback and value your business. Glaiza Samsung Care
